Q. and A.

Q.      Do you have discounts?
A.       We offer a free month special if rent is paid one year in advance.

Q.      What type of security do your self storage locations provide?
A.       We have video cameras recording 24 hours a day.

Q.      Why do I need insurance?
A.       While your items are in storage they are not covered by the storage location for loss or damage. Check with your insurance agent regarding your homeowners or renters policy coverages.

Q.      What items cannot be stored?
A.       You cannot store any hazardous, toxic, or illegal items and no food or perishable items.

Q.      What are your methods of payment?
A.       Major credit cards accepted are: MasterCard, VISA, and American Express. We also accept cash and checks. Also, with a major credit card, automatic payment draft can be set up.

Q.      What tips do I need to know to pack my items for storage?
A.       Store expensive items to the back of the space and place large pieces of furniture to the front of the space. Store heavier items on the bottom and light items on the top. Label your boxes on three sides to save from having to move them around to find the contents.

Q.      What type of deposits/fees do you charge?
A.       A key deposit of $25 is required for each lock. At move out, you must give 30 days notice and return the lock for your key deposit to be returned to you.

Q.      What are the hours of operation/access?
A.       Parkway Storage provides 24 hour a day, 7 day a week access.

Q.      Do your self storage locations offer climate controlled storage units?
A.       Yes, we have a limited number of air conditioned, climate controlled spaces.

Q.      Can I store a vehicle? If so, what is required?
A.       Yes, but the vehicle must be drivable and we need a copy of the registration or title on file.

Q.      Do I have to rent for a certain number of months?
A.       No, your lease is on a month-to-month basis, with a minimum of one month.

Q.      Do your self storage locations provide pest control?
A.       Yes, we have a professional pest control company that monitors our locations monthly.

Q.      Do your self storage locations accept deliveries?
A.       Yes, we are glad to accept deliveries as long as we have your authorization on file.

Call or email us for more information.

217.546.7505 or ParkwayStorageLTD@gmail.com.